State Farm® Insurance Agent Chris Nickas
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Antonio
September 10, 2024
1
out of
5
rating by Antonio
"I had a full cover for two different cars with this State Farm office unfortunately on both cars and driving in a highway behind trucks I got hit on the windshield with stones cracking them, since I had bought full cover on both cars I make a claim to the insurance. Beside that on my previous car I needed help for a battery jump. These occurrences were on different insurance policy years. I had never got a collision or an accident or an incident on my driving license record. In other words if you request coverage they don't sell your car protection anymore. A one way stree. LIKE A BAD NEIGHBOR YOU DON'T WANT THEM CLOSE ANYMORE. Mr Nickas, thank you for answering my post, when this incident happened I got in contact with your office and I was told the same information that the letter that I received from State Farm says that the car policy will not be renew for what is mention above. That was the customer service that I received from your office. DON’T BUY YOUR CAR INSURANCE FROM STATE FARM AND IF YOU DO YOU CAN’T DO AN INCIDENT CLAIM."
We responded:
"Hi, Antonio. We’re so glad you took the time to provide us with feedback. We try our best to provide exceptional customer service and if we fall short, we’d love the opportunity to remedy this situation. Please reach out to our office at any time."
Neil Hartzell
August 30, 2024
5
out of
5
rating by Neil Hartzell
"This team is on top of there game! Always knowledgeable and quick to support our needs."
We responded:
"Neil, thank you for your positive feedback! I'm glad our team could provide knowledgeable and quick support for your needs. We appreciate your trust in us and look forward to assisting you in the future. - Chris Nickas - State Farm Insurance Agent, Jacksonville, FL"
Melissa Lutz
August 29, 2024
5
out of
5
rating by Melissa Lutz
"As an agent Bianca is the best. She always provides fast and friendly service. Very helpful in assisting all of our insurance needs. Bianca has always went above and beyond in helping from premiums, to changes, to even dealing with a lengthy claim repair."
We responded:
"Melissa, thanks so much for the 5-star review! We love to hear about the positive impact our agents, like Bianca, have on our clients here at Chris Nickas - State Farm Insurance Agency."
Brian Salmon
August 21, 2024
5
out of
5
rating by Brian Salmon
"Upon renewing, my agent was able to provide me with a considerable savings by reevaluating our coverage."
We responded:
"Brian, thank you for your positive review. I'm glad we could help you save money by reevaluating your coverage. If you have any further questions or need assistance in the future, feel free to reach out. - Chris Nickas - State Farm Insurance Agent, Jacksonville, FL"
Laurie Newmes
August 7, 2024
5
out of
5
rating by Laurie Newmes
"We were so stressed out about this home purchase and getting insurance but it was the easiest part of our closing. Zach was not only quick to get it done, his professionalism and calming affect was a breath of fresh air during this time. Felt like the one thing that went right. Thank you Zach! You're the best! You made it seamless."
We responded:
"Hey Laurie, Thanks a lot for your awesome review! I'm really glad Zach could make your home purchase process easier and stress-free. His professionalism and calming presence are truly valuable to our team. If you need any further assistance, feel free to reach out anytime! - Chris Nickas - State Farm Insurance Agent, Jacksonville, FL"
Kaelyne Drew
July 9, 2024
5
out of
5
rating by Kaelyne Drew
"Bianca was awesome. Thank you for your help today!"
We responded:
"Thank you for your kind words, Kaelyne! We're thrilled to hear that Bianca provided you with awesome service. If you ever need assistance in the future, feel free to reach out. We're here to help! - Chris Nickas - State Farm Insurance Agent, Jacksonville, FL"
Lee Weintraub
July 1, 2024
5
out of
5
rating by Lee Weintraub
"Laurie is the epitome if customer service. She will go line by li e to try and lower your insurance costs."
We responded:
"Lee, I'm thrilled to hear you had a fantastic experience with Laurie! We're grateful for your positive feedback and look forward to assisting you further. Thank you for choosing our office! - Chris Nickas - State Farm Insurance Agent, Jacksonville, FL"
Leslie Smith
June 28, 2024
5
out of
5
rating by Leslie Smith
"Love love love this State Farm office! I recently moved back to FL and had a ton of questions about making sure my coverages were what I should carry since I know there’s so many uninsured drivers in this state. I have a young child and want to make sure me and my family are covered at all costs! Marissa and the other agents that chimed in were super helpful and patient with all my questions. I was able to write my car, motorcycle, and atv here and I’m so happy it’s all at one office! Shout out to these amazing agents for their help! Definitely go check them out :)"
We responded:
"Leslie, we're thrilled you had a fantastic experience with us! We're pleased to have helped you with your auto, motorcycle, and ATV coverages to ensure your family's safety. Marissa and the team are grateful for your kind words and are always here for any future insurance needs. Thank you for choosing us! - Chris Nickas - State Farm Insurance Agent, Jacksonville, FL"
Jake McGuire
June 27, 2024
5
out of
5
rating by Jake McGuire
"Awesome customer service. Bianca was amazing. Highly recommend."
We responded:
"Jake, I'm overjoyed you had an amazing experience with Bianca! We're pleased to have provided you with awesome customer service. Thank you for recommending us! If you need anything in the future, our office is here to help. Chris Nickas - State Farm Insurance Agent, Jacksonville, FL"
Brittany Bowald
June 27, 2024
5
out of
5
rating by Brittany Bowald
"Chris Nickas agency and Bianca are always there to help when needed! Insurance can be complicated, but they make it simple! Thank you team!"
We responded:
"Brittany, thank you for your kind comments. It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Bianca cares a lot about our customers."
Weston Newton
June 26, 2024
5
out of
5
rating by Weston Newton
"Sandy in this office is the best 👍🏻 Very knowledgeable, kind, and helpful."
We responded:
"Sandy, I'm thrilled to hear you found her knowledgeable, kind, and helpful! We're grateful for your positive feedback and are pleased to have her on our team. If you ever need assistance in the future, feel free to reach out. - Chris Nickas - State Farm Insurance Agent, Jacksonville, FL"
Pat Parker
June 26, 2024
5
out of
5
rating by Pat Parker
"Chris Nickas and especially Bianca in his office are great people. He sat down with me and went over my Budget and helped me decide where my money could best be used to maximize my coverage while getting all the discounts State Farm offered. I wish I had found Chris Nickas, State Farm years ago!"
We responded:
"Thank you, Pat, for sharing your positive experience with Bianca and our office! We're pleased to have helped you maximize your coverage and find the best State Farm discounts. Your satisfaction is our priority, and we're grateful for your kind words. Feel free to reach out for any future insurance needs! - Chris Nickas - State Farm Insurance Agent, Jacksonville, FL"
Halee Darras
June 26, 2024
5
out of
5
rating by Halee Darras
"This office was so helpful with providing me auto and renters insurance. I just recently moved out with my spouse and we are renting our first home and everyone I spoke with was so kind in assisting me in the process and informing me about coverages that I need to protect my assets, highly recommend giving this office a call for insurance needs!"
We responded:
"Thank you, Halee, for sharing your positive experience with our office! We're pleased to hear that you found our team helpful in providing auto and renters insurance, ensuring you have the right coverage for your new home. We're grateful for your recommendation and look forward to assisting you with any future insurance needs! - Chris Nickas - State Farm Insurance Agent, Jacksonville, FL"
Roxanne Hippolyte
June 25, 2024
1
out of
5
rating by Roxanne Hippolyte
"I’ve NEVER in my life dealt with such unpleasant and unprofessional people in my life Chris takes no ownership or accountability for his team’s lack of doing anything. They drop the ball consistently and his idea is just move to another agency. Poor service."
We responded:
"Thank you for your feedback, Roxanne. I can assure you we take all concerns seriously and do our best every day to assist our clients as we have for the past 22 years in this community. I have checked everything we did and it was done correctly. It is frustrating for us as well when we cannot control the processing times of State agencies who are outside our control. "
Loren Cochran
June 25, 2024
1
out of
5
rating by Loren Cochran
"If I give a negative star I would. Chris is Rude and Bianca does not follow though. Cost me thousands of dollars."
We responded:
"Loren, we’re sorry to hear that you’re unhappy about the service received. Unfortunately, we are unable to find you in our system as either a current or former policyholder. If this is in reference to a different policyholder’s account, we’d love to learn more so we can resolve any issues. Please call our office at your earliest convenience so we can look into this."
Baja Mom
May 3, 2024
5
out of
5
rating by Baja Mom
"Laurie is a GEM!!! 💖💛 I was ready to shop other companies, stressing about rising auto insurance rates. She took the time to patiently listen to my thoughts, clearly explained available options and came up with ideas that work for my family. She single-handedly saved our account with State Farm. Remarkable service, Laurie. Thanks for your assistance. You are an asset to that office!"
We responded:
"Thank you for sharing your experience with us. We value your feedback and are glad to hear that Laurie provided you with exceptional service. Our team is committed to finding solutions that meet the needs of our customers, and we're delighted that Laurie could assist you effectively. We'll be sure to pass along your appreciation to Laurie for her valuable support. - Chris Nickas - State Farm Insurance Agent | Jacksonville, Florida"
Maura Cummings
May 2, 2024
5
out of
5
rating by Maura Cummings
"Marissa helped me with getting renters insurance and I’m very satisfied she was wonderful very positive and understanding, she took time with me to explain everything perfectly i highly recommend this State Farm!!"
We responded:
"Thank you, Maura, for your positive feedback and for acknowledging the exceptional assistance provided by Marissa. We greatly appreciate your recognition of our team's dedication to delivering outstanding service. - Chris Nickas - State Farm Insurance Agent"
Stephen H
March 8, 2024
5
out of
5
rating by Stephen H
"For the past 44 years, Bianca and Sandy have taken care of our home and auto coverage, let me clarify that they are not that old. Before I get myself in trouble with them, I want to compliment how happy we are with the excellence in knowledge, personalized customer service that we have had the privilege to be with. We are extremely loyal customers for life, thank you both."
We responded:
"Hi Stephen, we are thrilled to hear about your long journey with Bianca and Sandy at our office. Providing excellent service and personalized care is what we strive for every day. Thank you for your loyalty and for trusting us with your home and auto coverage. We look forward to continuing to serve you for many more years to come. - Chris Nickas, State Farm Insurance Agent, Jacksonville, FL"
Cathy Simms
March 8, 2024
5
out of
5
rating by Cathy Simms
"Marissa and Bianca were such wonderful representatives and helped me acquire insurance for my autos, homeowners and life insurance for both me and my husband. They were amazing at following up with me daily with any questions I had and going over coverages that would be beneficial for my family. I really enjoyed working with them both and so glad they could both help me situate my coverages. Happy to be apart of Chris Nickas State Farm team!"
We responded:
"Cathy, we are thrilled to hear about your positive experience with Marissa and Bianca! We are delighted that they provided you with great service and helped you with your auto, homeowners, and life insurance needs. Thank you for choosing us for your insurance coverage - we appreciate your trust in our team! Chris Nickas - State Farm Insurance Agent, Jacksonville, FL"
Devin Simms
March 7, 2024
5
out of
5
rating by Devin Simms
"Ive got my insurace on my truck through these guys, marrissa was the one that helped me through the process and she killed it! Very patient, thorough and fast! 5/5!"
We responded:
"Hi Devin, we are thrilled to hear about your positive experience with Marissa at our office! We greatly appreciate your kind words about her amazing communication skills and efficiency in assisting you with your truck insurance. Thank you for choosing our team for your insurance needs. - Chris Nickas, State Farm Insurance Agent, Jacksonville, FL"
Cameron Black
March 7, 2024
5
out of
5
rating by Cameron Black
"This office is amazing. Ive worked with a few reps and they have always been super helpful. Thank you!!"
We responded:
"Hi Cameron, thank you for your kind words! We are thrilled to hear that you found our team at Chris Nickas Farm Insurance to be super helpful. Providing excellent service is our top priority, and we are delighted that you had an amazing experience working with us. We appreciate your feedback and look forward to continuing to assist you with all your insurance needs. - Chris Nickas - State Farm Insurance Agent, Jacksonville, FL"
Zachary Marcus
February 16, 2024
5
out of
5
rating by Zachary Marcus
"Bianca and the team are amazing. Always feel like family when i need help!"
We responded:
"Zachary, thank you for sharing your experience with Bianca! We greatly appreciate you letting us be your good neighbor."
Dawn Bowers
February 2, 2024
5
out of
5
rating by Dawn Bowers
"Chris and Sandy went above and beyond battling the underwriters who were trying to force me to replace a 6 year old roof. The underwriters advised my roof was showing wear and wanted it to be replaced. Fortunately I had documentation proving it was replaced in 2017. Even with documentation they wanted the. flat roof replaced. They based this decision off of satellite pictures. I had a 300.00 roof inspection and cleaning done. The "wear" they saw was nothing more than algae. Big thanks to Chris and Sandy for helping me get this dispute resolved. I am very impressed that this agent took the time and effort versus the alternative."
We responded:
"Dawn, thank you for taking the time to share your experience, and I'm glad to hear that Sandy and I were able to assist you with the issue regarding your roof. At our agency, ensuring that our clients receive fair and accurate assessments of their insurance needs is our top priority. We understand the frustration that can come with disputes like this, especially when it involves critical aspects of your coverage like your roof. I'm grateful that you had the documentation to support the condition of your roof, and I'm pleased that we were able to work together to resolve the matter effectively. Your satisfaction and peace of mind are essential to us, and I'm glad we could provide the support you needed during this process."
Dean Storbeck
January 26, 2024
5
out of
5
rating by Dean Storbeck
"Miss Laurie Newmes is unmatched in customer service! She resolved my questions extremely quickly with excellent follow up every step of the way! A definite asset to the State Farm team! Thank you Miss Newmes!"
We responded:
"Thank you, Dean! We are fortunate to have hard-working team members, like Laurie, who do their best for our customers. Thank you for trusting us with your coverage needs!"
Brandon Bowald Nickas
January 8, 2024
5
out of
5
rating by Brandon Bowald Nickas
"Bianca is great she helps me with all of my insurance needs."
We responded:
"Brandon, thank you for the shoutout for Bianca! Our office loves being your good neighbor."