State Farm® Insurance Agent Chris Nickas
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Mike Dowling
February 4, 2026
5
out of
5
rating by Mike Dowling
"Keith was a great help with our changing insurance needs. Clear, concise and professional."
We responded:
"Thank you for your feedback, Mike! I'm happy to hear that Keith was able to assist you with your insurance needs in such a clear and professional manner. We appreciate your trust in us and are here for any future questions or needs you may have. Let us know if there's anything else we can do for you!"
Ray Brown
January 26, 2026
5
out of
5
rating by Ray Brown
"The service I got was excellent. I got everything explained to me. When I needed a quote on a new SUV I got a reply in less than 15 minutes. I would recommend Laurie Newmes for getting your questions answered."
We responded:
"Thank you for your review, Ray! I'm happy to hear that you had an excellent experience with our service. Laurie is indeed great at providing quick and clear responses. If you have any more questions or need assistance in the future, feel free to reach out!"
Janis Eldridge
January 23, 2026
5
out of
5
rating by Janis Eldridge
"I've never met Chris Nickas, but I know one thing about him. He knows how to hire great people. We have been helped by both Sandy and Bianca and both have made things easy on us and been super responsive. I know for a fact that doesn't happen with other agencies (or a lot of other businesses for that matter). Keep it up and you'll never get rid of us! Thanks!!!"
We responded:
"Janis, thank you for taking the time to share your experience with our office! Sandy and Bianca are both wonderful assets to our team. We are thankful that you have been a part of our State Farm family and look forward to continuing our relationship!"
Chad Bunnell
January 23, 2026
5
out of
5
rating by Chad Bunnell
"Zach Hotelling contacted me about providing a quote for our auto insurance while we were with another company. He was polite, not pushy and eventually earned my business. Usually the service stops there but I have asked for other items regarding our overall insurance needs and he has been responsive and informative. I know I can count on him which is important. Chad Bunnell"
We responded:
"Thank you, Chad! I'm happy to hear about your positive experience with Zach. It's great to know that his polite and informative approach made a difference for you. We're committed to being responsive and helpful with all your insurance needs. If you have any more questions or need further assistance, feel free to reach out anytime!"
Kelley Shiver
January 21, 2026
5
out of
5
rating by Kelley Shiver
"I really enjoy working with Bianca and the staff at this office! They are very friendly and super helpful when it comes to explaining confusing insurance stuff."
We responded:
"Kelley, thank you for your wonderful feedback! I'm happy to hear that Bianca and the team have been friendly and helpful in making insurance matters clearer for you. We’re always here to assist with any questions or needs you might have. Let us know if there's anything else we can do for you!"
Cynthia Reyes
January 13, 2026
5
out of
5
rating by Cynthia Reyes
"I highly recommend this office to anyone who needs help with any type of insurance. My contact, Bianca Screciu, is amazing! I can reach Bianca anytime by phone or email, and she is always there for me. No matter how small or big my question is, she is knowledgeable, responsive, and always has the answers I need. Thank you!"
We responded:
"Thank you for your wonderful feedback, Cynthia! I'm delighted to hear that Bianca has been such a great help to you. Our team is committed to providing the best service possible, and it's fantastic to know that Bianca is meeting your needs. If you ever have more questions or need assistance, feel free to reach out anytime!"
Crypto_Opa_DE_USA (Crypto_Opa_DE_USA)
January 12, 2026
5
out of
5
rating by Crypto_Opa_DE_USA (Crypto_Opa_DE_USA)
"After many years, l contacted Chris and Bianca by email on January, 12th, at appr. 4pm Central European Time. Within one hour Chris emailed be back, providing me with all the information needed on an existing life insurance policy. Thank you so much 😊👍"
We responded:
"Thank you Juergan for the kind words! You were one of our original clients when I opened my agency over 23 years ago. If you have any more questions or need further assistance, feel free to reach out anytime! We appreciate you as well. "
Margaret Kopchinski
December 22, 2025
5
out of
5
rating by Margaret Kopchinski
"Very efficient and easy to deal with."
We responded:
"Thank you, Margaret! I'm happy to know you found our service efficient and easy to work with. If you have any questions or need assistance in the future, feel free to reach out. We’re here to help!"
Roz
December 22, 2025
5
out of
5
rating by Roz
"Bianca is awesome, she is knowledgeable and offers support with all my needs."
We responded:
"Roz, thank you for your wonderful feedback! I'm delighted to hear that Bianca has been so supportive and knowledgeable in assisting you. We appreciate your trust in us. If you ever need anything else, feel free to reach out!"
Ralph Pazo
December 19, 2025
5
out of
5
rating by Ralph Pazo
"Bianca was amazing like always!!! Have been dealing with her for 9 years and always is excellent! Finally we issue the cars again! You can notice Her professionalism and commitment with the company; i definitely recommend her and this office for all your insurance needs. Ask for Bianca!"
We responded:
"Ralph, thank you for your fantastic feedback! I'm so happy to hear about your positive experiences with Bianca over the years. Her dedication and professionalism truly make a difference. We appreciate your recommendation and are here for all your insurance needs. Let us know if there's anything else we can assist you with!"
Heather Stack
December 19, 2025
5
out of
5
rating by Heather Stack
"I have been with Chris Nickas - State Farm for many years. Bianca has always helped me with any questions I have or quotes I request. I referred my daughter and son in law to her as well for their home and auto policies. Highly recommend giving her call!"
We responded:
"Heather, thank you for your wonderful feedback! I'm glad to hear that Bianca has been so helpful with your needs and that you trust us enough to refer your family. We truly appreciate your recommendation. If there's anything else we can assist you with, just let us know!"
Michelle Whitney
December 17, 2025
5
out of
5
rating by Michelle Whitney
"Bianca Screciu has been through the years an amazing person to work with getting the right insurance for my family and home. She has always guided me in the right direction. Thank you I appreciate the person and service you have given to my family and I"
We responded:
"Thank you for your kind words, Michelle! I'm so happy to hear that Bianca has been a great help in finding the right insurance for your family and home. Your appreciation means a lot to us. If you ever need further assistance, feel free to reach out!"
Anthony Orsini
December 15, 2025
5
out of
5
rating by Anthony Orsini
"The Chris Nickas Insurance Agency has been a pleasure to deal with over the last 26 years that they have been my carrier. Chris and Bianca are probably the best and most responsive people in the business. They have always been there for any of my needs and have kept their rates competitive with the market. They have my "five stars" and my highest recommendation."
We responded:
"Anthony, thank you for the 5-star review and your feedback! Us at Chris Nickas - State Farm Insurance Agency appreciate your loyalty over all of these years! We are so thrilled to hear your feedback! We are always here for you Anthony."
maricel mtz
December 12, 2025
5
out of
5
rating by maricel mtz
"Excellent service!!"
We responded:
"Thank you, Maricel, for your feedback! I'm glad you had an excellent experience with our service. If you need anything else, feel free to reach out!"
Leon Herman
December 12, 2025
5
out of
5
rating by Leon Herman
"Laurie Newmes is great she always goes above and beyond when i heed help and always can answer and question i have thanks for everything"
We responded:
"Leon, thank you for your wonderful feedback! I'm happy to hear that Laurie has been so helpful and attentive to your needs. Our team is dedicated to providing excellent service, and it's great to know we're meeting your expectations. If you have any more questions or need assistance, feel free to reach out anytime!"
Keri Cox
December 9, 2025
5
out of
5
rating by Keri Cox
"Bianca was prompt with responding to my email and questions. Thank you for helping!"
We responded:
"Keri, thank you for your feedback! I'm happy to hear that Bianca was able to assist you promptly. We appreciate your trust in us. If you have any more questions or need further assistance, feel free to reach out!"
Barbara Jones
December 8, 2025
5
out of
5
rating by Barbara Jones
"I have been with this agency for many years. They provide excellent service and are very informative in reviewing my policies and making changes that would benefit me and my family. I'd like to also commend Bianca for all of her support during an extremely difficult and challenging time this year! I wouldn't have gotten through it without her help!"
We responded:
"Thank you for your wonderful feedback, Barbara! I'm happy to hear that you've been satisfied with our service over the years. Bianca will be delighted to know her support made a difference and we are always here for you. "
Gerald Storch
December 6, 2025
5
out of
5
rating by Gerald Storch
"Bianca has went above and beyond making things work for our families needs , with growing new teenage drivers she was able to really make things work for us and the rates these days are outstanding !!!! Thank you so much reaching out again ! What an amazing person , speaking to her is more than just someone on the other end of a phone it’s friendly and that goes a long way treating with such respect . Wish you the best Bianca"
We responded:
"Hi, Gerald - Thanks for the five-star review and kind words about our Bianka. Insurance can be tricky, but we're glad that she has been able to help you navigate it all. We appreciate you choosing Chris Nickas State Farm Insurance Agency!"
Gary Meeks
December 5, 2025
5
out of
5
rating by Gary Meeks
"Zach Hotelling at Chris Nickas State Farm is awesome. Anytime I call he goes out of his way to answer every question I have and to service our policy very thoroughly and takes what ever time necessary to give outstanding customer service."
We responded:
"Thank you, Gary, for sharing your experience! I'm happy to hear that Laurie has been providing you with exceptional service and thorough assistance. It's wonderful to know she's been able to address all your questions and needs. If there's anything else we can do for you, please feel free to reach out!"
Amanda Larrimore
December 5, 2025
4
out of
5
rating by Amanda Larrimore
"I called for advice on a car crash, and Katie the customer service representative gave me thorough details on what to do, she even sympathize with me, and told me state farm is always here to help"
We responded:
"Thank you for your feedback, Amanda! I'm glad to hear that Katie provided you with detailed advice and support during your call. We always aim to be there for our customers in challenging times. If you have any more questions or need further assistance, feel free to reach out!"
Natasha Ernest
December 2, 2025
5
out of
5
rating by Natasha Ernest
"Bianca is wonderful and very prompt to get things done! This agency is very efficient and has great customer service"
We responded:
"Thank you, Natasha! I'm happy to hear that Bianca and our team provided you with efficient and prompt service. We appreciate your kind words about our customer service. If you need anything else, feel free to reach out!"
Marmaduke
November 5, 2025
5
out of
5
rating by Marmaduke
"Bianca has been my rep for many years and she is excellent! Incredibly prompt and friendly service! Appreciate her and all she has done to protect my home and automobiles! Thank you Bianca!"
We responded:
"Marmaduke, thank you for your wonderful feedback! I'm happy to hear that Bianca has been providing you with prompt and friendly service over the years. We truly appreciate your trust in us to protect your home and automobiles. Let us know if there's anything else we can do for you!"
John
November 4, 2025
5
out of
5
rating by John
"I have had State Farm for about 45 years now about 30 of which were up in the Chicago area and 15 here in the Jacksonville area which also included Palatka and I will just say right here right now that although I have dealt with my share of State Farm employees over the years and I'm not playing down the Excellence of others in Chris Nickas's Orange Park based location but when you get right down to it Bianca the office manager to me at least is the second coming of Christ personified if there was anything I could suggest to improve Bianca's demeanor service attitude or any combination thereof I sure as heck don't know what that would be because she's got it covered before I can even ask for it I am about to nominate her for canonization if there's room for another saint these days Signed, John T. Hillon, Jacksonville, FL 32204"
We responded:
"Thank you for your incredible feedback, John! I'm truly happy to hear about your positive experience with Bianca at our Orange Park office. Your long-standing trust in State Farm and your kind words about Bianca's exceptional service mean a lot to us. If there's anything else we can assist you with, feel free to reach out anytime!"
DEAN Sheridan
November 4, 2025
5
out of
5
rating by DEAN Sheridan
"BIANCA GIVES FABULOUS SERVICE EVERYTIME I CALL HER. VERY PROFESSIONAL AND GREAT AT WHAT SHE DOES."
We responded:
"Thank you, Dean, for your wonderful feedback! I'm delighted to hear that Bianca consistently provides you with fabulous service. Her professionalism and expertise are truly valued by our team. If you ever need anything else, feel free to reach out!"
Gerard Jennett
November 3, 2025
5
out of
5
rating by Gerard Jennett
"Bianca has helped us navigate all of our insurance needs since we moved to Florida three years ago. She responds quickly to all of our inquiries and always makes our day a little brighter."
We responded:
"Hi Gerard! Thank you for the five-star rating for Bianca! She is a wonderful part of our team and we are happy to hear that she provided a great insurance experience for you. Thank you for choosing us to protect what matters most!"